Widerrufsrecht

30-Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags if applicable, and in its original packaging. You will also need the receipt or proof of purchase.

How to Start a Return

To start a return, please contact us at hello.nestiqliving@gmail.com.

If your return is accepted, we will provide you with instructions on how and where to send your package. Please do not send items back without contacting us first, as unauthorized returns cannot be accepted.

Return Shipping Costs

Customers are responsible for the cost of returning products. Return shipping costs are not refundable.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and work to resolve it.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, such as personalized or custom-made products, perishable goods, and gift cards. Please contact us if you have questions about a specific item.

Exchanges

We do not offer direct exchanges. If you would like a different product, please return the original item according to this policy and place a new order.

Refunds

Once we receive and inspect your return, we will notify you whether the refund has been approved. If approved, the refund will be issued to your original payment method.

Refunds are processed within 10 days after approval. Please remember that your bank or payment provider may require additional time to process and post the refund.

Contact

For any questions regarding returns or refunds, please contact us at: